SOLVIX LEARNING

Privacy Policy

Last Updated: 1 October 2026

Solvix Learning respects your privacy and is committed to handling personal information responsibly and transparently. This Privacy Policy explains what information may be collected when you use the Solvix Learning website, register for courses, bootcamps, talks, workshops or other programs, contact us through WhatsApp or email, or use other Solvix Learning services.

By using the website or voluntarily providing information to Solvix Learning, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

Depending on how you interact with Solvix Learning, we may collect information such as:

  • Full name
  • Class or grade
  • Educational board
  • City or location
  • Email address
  • Phone number
  • Selected course, program, talk, workshop, bootcamp or event
  • Information voluntarily provided through registration forms
  • Questions or enquiries submitted to Solvix Learning
  • Communications sent through WhatsApp, email or other contact channels
  • Limited technical information generated when using the website, such as device, browser, access time and basic security/server logs.

We aim to collect only information that is reasonably necessary for the purpose for which it is requested.

2. How We Collect Information

Information may be collected when you complete a registration form, use a Google Form linked from the website, contact Solvix Learning through WhatsApp or email, register for a course or event, submit an enquiry, or otherwise interact with website functionality.

The Ask a Question feature prepares a message for WhatsApp. The message is transmitted only when you choose to send it through WhatsApp.

3. How We Use Your Information

  • To process course, talk, workshop, bootcamp and event registrations
  • To respond to questions and enquiries
  • To provide information about selected programs
  • To communicate schedules, joining instructions and important changes
  • To manage student participation and learning-related support
  • To maintain appropriate registration and administrative records
  • To communicate with parents or guardians where appropriate
  • To improve Solvix Learning programs and services
  • To protect the website and prevent misuse
  • To comply with applicable legal requirements.

4. Students Under 18

Many Solvix Learning programs are designed for school students. Where a participant is under 18, a parent or lawful guardian may be required to provide or verify consent for the collection and use of the student's personal information where required by applicable law.

Parents and guardians are encouraged to supervise registrations made by minors. Solvix Learning does not intend to use children's personal information for targeted advertising or behavioural profiling.

5. Google Forms

Solvix Learning may use Google Forms for registration and enquiries. When you use a Google Form, information may also be processed by Google according to Google's own privacy practices. Users are encouraged to review the privacy policies of third-party platforms they use.

6. WhatsApp

Solvix Learning uses WhatsApp Business for enquiries, registrations and communication. When you choose WhatsApp from a Book Your Slot or Ask a Question option, you are redirected to WhatsApp with a prepared message. Information sent through WhatsApp is also subject to WhatsApp's applicable terms and privacy practices.

7. Payments

Solvix Learning may introduce online payment facilities for selected paid programs. Where payments are processed through an external payment gateway, payment information may be processed directly by that provider. Solvix Learning does not intend to store full debit-card, credit-card, UPI PIN or similar sensitive payment credentials on its website.

This Privacy Policy may be updated when online payment functionality or additional payment services are introduced.

8. Videos and Embedded Content

The website may contain or embed content from third-party platforms such as YouTube. Interacting with embedded content may allow the relevant third-party platform to process technical or usage information according to its own policies.

9. Cookies and Analytics

The Solvix Learning website may use technical cookies or similar technologies necessary for website functionality, security and performance. If analytics or additional tracking technologies are introduced, appropriate information and controls will be provided where required.

10. Sharing of Information

Solvix Learning does not sell personal information. Information may be shared where reasonably necessary with technology, hosting, form, communication or payment providers; authorised instructors or Solvix personnel involved in program delivery; or governmental and legal authorities where disclosure is required by applicable law.

11. Data Retention

Personal information will be retained only for as long as reasonably necessary for the purpose for which it was collected, program administration, communication and support, legitimate record-keeping requirements, or applicable legal obligations. Information that is no longer reasonably required may be deleted, anonymised or securely archived as appropriate.

12. Security

Solvix Learning takes reasonable administrative and technical steps to protect personal information against unauthorised access, misuse, loss or disclosure. However, no internet-based service can guarantee absolute security.

Users should not send passwords, UPI PINs, banking PINs or other highly sensitive credentials through WhatsApp, ordinary forms or email.

13. Your Choices and Rights

Subject to applicable law, you may contact Solvix Learning regarding access to information about how your personal data is being used, correction of inaccurate information, updating of information, deletion where applicable, withdrawal of consent where processing depends on consent, or privacy-related concerns and grievances. Requests may be subject to reasonable verification.

14. External Links

The Solvix Learning website may contain links to external websites, including Solvix Research Hub and third-party services. Once you leave the Solvix Learning website, the privacy practices of the external website or platform apply.

15. Changes to This Privacy Policy

This Privacy Policy may be updated as Solvix Learning introduces new services, technologies or legal requirements. The latest version will display the date on which it was last updated.

16. Contact Us

For privacy-related questions or requests, contact:

Solvix Learning | Email: [email protected] | WhatsApp Business: +91 8606 000 314